If you’re searching “JuiceBox EV charger” because you’ve seen the name mentioned as a budget or big-box option, here’s the honest version before you buy: JuiceBox chargers themselves are still physically capable Level 2 hardware, but the company behind them stopped supporting the software that made them “smart” more than a year ago. We reference this shutdown as a cautionary example across our best home EV charger and best smart EV charger guides — this page covers what actually happened, and what to do if you already own one.
What happened to JuiceBox, in order
| Date | Event |
|---|---|
| October 2, 2024 | Enel X Way announces it's exiting the North American EV charging business |
| October 11, 2024 | Software and connected services shut off for ~125,000 chargers (~100,000 residential, ~25,000 commercial) |
| Through 2025 | Original Enel X Way app increasingly unreliable; pulled from app stores |
| July 2025 | App stops functioning for most remaining users |
| Late 2024–2025 | Liquid Asset Partners auctions Enel X Way's North American assets; VoltiE Group acquires the JuiceBox line |
| 2026 | VoltiE PowerUp app available as an unofficial replacement for basic remote features on JuiceBox hardware |
Per Canary Media’s reporting on the shutdown, residential JuiceBox units didn’t stop charging cars — they lost connectivity and reverted to “dumb” chargers overnight, stripped of scheduling, remote start/stop, and energy-use tracking. Commercial chargers had it worse: many stopped working entirely since they depended on the cloud backend for basic operation.
What current JuiceBox owners can actually do
Grizzl-E Classic 40A
- Dial-adjustable output with zero dependency on a manufacturer's servers staying online.
- The pick our Grizzl-E lineup guide calls out specifically because there's no app to lose.
Wiring a garage for a replacement charger this week? A free Amazon Business account unlocks quantity discounts and tax-exempt purchasing if you’re an electrician or property manager replacing several units at once.
If your JuiceBox still powers up and charges your car, you don’t need to replace it purely because the original app is gone — it still functions as basic Level 2 hardware. Two realistic paths exist:
- Try the VoltiE PowerUp app. Following the asset acquisition, VoltiE Group built a replacement app for JuiceBox owners covering start/stop, amperage adjustment, and basic scheduling. It’s a third-party product, not an official Enel X Way restoration, and compatibility can vary by JuiceBox model and firmware version — treat it as a partial fix, not a guarantee.
- Keep charging without an app. A JuiceBox with no connectivity still delivers full power; you simply lose remote scheduling and the ability to prove off-peak charging to a utility rebate program that specifically requires an actively connected smart charger.
What to buy instead if you’re shopping new
| Charger | Price | Output | App status | Buy it if |
|---|---|---|---|---|
| Grizzl-E Classic | ~$299.99 | 40A / 9.6 kW | None (by design) | You want nothing that can be discontinued |
| Emporia Classic | $399-$479 | 48A / 11.5 kW | Active, currently supported | You want app scheduling at JuiceBox-adjacent pricing |
| ChargePoint Home Flex | ~$549-649 | 50A / 12 kW | Active, most mature ecosystem | You want the longest-running connected-charger company |
| Grizzl-E Classic Connect | ~$349.99 | 40A / 9.6 kW | Active, no cloud lock-in claim | You want a rugged body plus basic app scheduling |
None of these companies can promise they’ll never shut down the way Enel X Way did. But ChargePoint has sold connected chargers since 2007 and Emporia’s app has stayed live since its charger launched, which is a meaningfully different track record than a company that gave owners nine days’ notice before turning off service. See our best home EV charger guide for the full current lineup, and our best smart EV charger guide if app features matter most to your decision.
The bottom line
JuiceBox hardware isn’t dangerous or broken, but the company behind it walked away from its entire North American customer base with nine days’ notice in October 2024, and the original app has been non-functional for most owners since mid-2025. VoltiE Group’s PowerUp app gives existing owners a partial, unofficial path back to remote features, but it’s not a reason to buy a JuiceBox new in 2026 — a Grizzl-E Classic avoids the risk entirely by never depending on an app, and an Emporia Classic or ChargePoint Home Flex gets you a currently-supported connected charger for close to the same money. Check our EV charger installation cost guide before you buy, since swapping hardware is a good time to confirm your circuit and panel still fit whichever charger you pick.